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The subject of carpet cleaning is one of much confusion. Many people think that carpet cleaning is all the same. They treat hiring a carpet cleaner like purchasing their favorite beverage from a vending machine. Lets say it’s a hot summer day and your really thirsty. You walk up to two vending machines side by side. Both of these machines have exactly the same drinks. Not brands that are close but I mean exactly the same. One machine costs more than the other so you pick the cheaper one. That makes sense because after all they are exactly the same. The problem with using this approach with carpet cleaning is it is not. In fact it can vary so much from one company to another, you can call 5 different companies and I will wager you will get 5 different results. Now I am not saying that you should always pay the highest price. You just need to do a little investigating in any company you hire to make sure you are getting the best value. Don’t let your research begin and end with the common phrase “how much do you charge?”. There is so much more that goes into a good job than just price. There is no uniformity in equipment, cleaning solutions, training etc. from one cleaning company to another.
I will give you some questions you should ask and things to consider before you hire a carpet cleaner. The largest carpet manufacturer recommends cleaning with a truck mounted carpet cleaning unit using hot water extraction. Small portable extractors that plug into your electricity are limited on power. They do not provide the heat, suction, and pressure that a truck mounted unit will. This can leave your carpets wetter and not give you as deep of a clean. Even the performance of truck mounted units vary greatly. Another point to consider is it only makes sense that the cheapest company will use the cheapest equipment, the cheapest harsh chemicals, and cheap labor with very little training. Chances are you will get very little cleaning and a lot of selling with the cheap companies.
Here are a few questions to ask a carpet cleaning company:* How long have you been in business?* What type of equipment do you use to clean carpet?* Do you have references that you can show me?* What kind of training do you have cleaning carpets?* Will you be able to give me the exact price before the work begins?* Do you guarantee your work?
The last question is very important. Most will say satisfaction guarantee. What is that really? My company Reliable Carpet, Upholstery, Tile & Grout Cleaners has been in business since 1946 and we guarantee “You Get Fast Drying Thoroughly Cleaned Carpets, or it’s FREE!” That’s right, you will feel my cleaning is the most thorough you have ever had, or I will clean it again for free. If you are still not pleased for any reason I will refund all your money. You take no chances. What could be more fair? If you want to avoid any risk leave it to Reliable, a professional carpet cleaning company in Mascoutah, IL.
